Procurement & Outsourcing Manager

We’re looking for an Outsourcing & Procurement Manager to help us build simple, effective, and well‑governed supplier relationships that really work for us and our customers.

You’ll lead a diverse, capable team and take ownership of procurement and outsourcing activity end‑to‑end, from shaping tenders and negotiations, through to ongoing supplier oversight and governance. Your job is to make sure we get great outcomes, good value for money, and suppliers who do what they say they’ll do.

This role sits in our Outsourcing, Procurement and Legal Services team, and you’ll work closely with colleagues across the business to make outsourcing feel like an enabler, not a blocker.

What you’ll be doin

• g

Leading and developing a procurement and outsourcing team, including coaching people, growing capability, and creating an environment where people can do their best wor

• k.Running buyer‑side tenders and negotiations, and helping the business make well‑judged, commercial decision
• s.Overseeing our claims supplier audit function, to make sure our suppliers are meeting their promises and giving great customer outcome
• s.Building strong, transparent relationships with suppliers and internal stakeholder
• s.Owning ongoing supplier due diligence and oversight, and making sure governance is proportionate, pragmatic, and actually usefu
• l.Driving improvements to how we do procurement and outsourcing, including challenging processes that don’t work and designing better one
• s.Using data and insight to improve efficiency, performance, and outcome
• s.Making sure our outsourcing activity meets the expectations of the financial services regulatory environmen

t.

About

YouYou don’t need to tick every box, but we’d expect you to have many of the

• se:A proficiency for data - you can identify and implement efficient ways of ingesting data from our suppliers and using it to make better decisio
• ns.Experience leading a team and helping people develop their skills and confiden
• ce.Hands‑on experience running tenders and supplier negotiations on the buyer si
• de.A track record of delivering change in established teams or process
• es.Strong communication skills, you can explain complex things clearly and build trust with a wide range of peop
• le.A pragmatic, risk‑aware mindset, especially in regulated environmen
• ts.An understanding of outsourcing in financial services, including material outsourcing requiremen

ts.

How we

workWe care about doing things well, not just quickly. That means being thoughtful, collaborative, and clear, especially when we’re dealing with risk, regulation, or complex supplier relationsh

ips.We believe good procurement empowers teams to move faster and make better decisions. You’ll have the space to challenge, improve, and shape how things are d

one.

What we

offerAs a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. You will be agile in the way that you work and adaptable to change. In return for your commitment, we can offer you the following benefits pac

• kage:

27 days holiday with the option to buy up to a further

• 5 daysCompany pension scheme with the option to increase contrib
• utionsGroup Income Protection for all emp
• loyeesGroup Legal Protection for all emp
• loyeesPrivate Medical Ins
• uranceEuropean Motor Assi
• stanceHome Emergency Assi
• stanceSalary sacrifice benefits, including cycle

schemeWhilst this is a full-time position, we want to support our employees to achieve a work-life balance that works for them and are happy to discuss flexible working op

tions.

We welcome applications from everyone, regardless of background, identity, or experience. If you’re excited about the role but not sure you meet every requirement, we’d still love to hear fr

om you.