Supply Chain and Fulfilment Manager

Why BABYBOO?

Founded in 2013, BABYBOO started as a small side hustle which quickly blossomed into an iconic global fashion e-commerce powerhouse operating in over 145 countries. We are recognised as one of Australia’s fastest growing e-commerce businesses, and we are only getting started.

Our vision is to empower women to step into every moment of life with confidence, owning their spotlight through elevated style, bold femininity, and unforgettable moments. We believe our clothes won’t change the world, but the women wearing them will.

Our mission is to become the world’s most iconic and loved fashion brand for occasion wear—by delivering world-class client experiences both digitally and offline, and cultivating a global cult-community immersed in the BABYBOO world.

The Opportunity

We are looking for a high-energy Supply Chain & Fulfilment Manager to own the execution of our global inbound freight and warehouse operations. Managing our 3PL (third party logistics) networks across AU, US, and upcoming EU/UK territories, you will be the engine room of our logistics, stabilising day-to-day performance, mitigating risks, and ensuring our world-class fashion reaches our global community on time, every time.

You will

• Execute Global Strategy: Manage the air and sea freight mix to ensure launch timelines and inventory plans are met.
• Drive 3PL Excellence: Lead operational relationships with warehouse partners to hit SLAs across receiving, putaway, and dispatch.
• Master the Inbound Flow: Oversee the end-to-end journey of stock, from forwarder tracking and documentation to final warehouse putaway.
• Control the Costs: Maintain freight and warehouse trackers, providing data-driven insights and variance analysis to the Finance team.
• Build Visibility: Create monthly performance packs and real-time dashboards to surface operational trends and KPIs.
• Lead the Expansion: Support scalable process design as we expand our footprint into the EU and UK markets.
• Mitigate Risk: Identify potential disruptions early and implement mitigation strategies to ensure continuity during peak seasons.
• Empower the Team: Lead and coach Inbound Coordinators, setting clear KPIs and fostering a culture of execution discipline.

You are

• You bring expertise in supply chain, logistics, or fulfilment operations.
• You have a proven track record of managing third-party logistics performance and holding partners to strict SLAs.
• You are comfortable navigating the complexities of both air and sea freight execution.
• You love a good spreadsheet and use data to make recommendations and identify cost-saving opportunities.
• You are confident in partner conversations and understand the financial impact of operational decisions.
• You are just as comfortable diving into the hands-on details as you are thinking about scalable process improvements.
• Ideally, you come from a high-growth e-commerce, fashion, or FMCG background.
• You know how to manage a team to deliver accurate work on time while coaching them through complex resolutions.

Why you’ll love working at BABYBOO

• Growth: Be part of a rapidly scaling global brand, with opportunities to build skills and grow your creative career.
• Perks: Benefits designed around four key pillars:

Learning: Tailored learning and development support, plus Masterclass access.

Wellness: ClassPass and our BABYBOO Thrive Program supporting mental and physical wellbeing.

Time: Birthday leave and enhanced parental leave.

Experiences: Clothing allowances, year-round staff discounts, and unique team experiences.

• Team: A high-energy, supportive team who care about great work, strong collaboration, and having fun along the way.