
π Join Superdrug Head Office - Make a Real Difference Every Day! π
| π Location | East Croydon |
| πHours | 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. |
| π·Salary | Competitive |
π Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based by East Croydon station, is a fantastic environment filled with hundreds of brilliant personalities.
We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.
Our success comes from our people β they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug Feeling.
π Here's the exciting bitβ¦ A day includes
An exciting opportunity has arisen to join our Procurement team as a Procurement Lead Buyer - Non Trade. As a senior procurement business partner, you'll be responsible for delivering strategic sourcing, tendering and contract management activities across a range of non-trade spend categories.
Working closely with stakeholders across Finance, Legal and Operational teams, you'll provide commercial expertise, lead procurement projects and drive value through effective supplier management and commercial decision-making. As a senior member of the team, you'll champion best practice, continuous improvement, innovation and governance while supporting the achievement of wider business objectives.
π Key Responsibilities
- Lead strategic sourcing, tendering and contract management activity across non-trade spend categories.
- Partner with Directors, Heads of Department and contract owners to provide commercial guidance and challenge where appropriate.
- Work closely with Finance, Legal and Operational teams to deliver successful procurement projects and contracts.
- Build and maintain productive relationships with suppliers, external partners and internal stakeholders.
- Collaborate with Group Procurement colleagues across the wider AS Watson organisation.
- Deliver commercial value through effective sourcing, supplier negotiations and contract management.
- Ensure procurement activities are compliant, efficient and simple for stakeholders to navigate.
- Drive continuous improvement across procurement tools, processes and ways of working.
- Support delivery of annual procurement objectives and wider strategic initiatives.
- Manage tender and sourcing projects to secure the right suppliers and commercial arrangements.
- Prepare investment and approval submissions to support governance and decision-making processes.
- Maintain accurate contract information, savings tracking and procurement reporting.
- Develop and enhance procurement guidance, templates and tools for business stakeholders.
- Lead initiatives to improve procurement efficiency, effectiveness and stakeholder experience.
- Act as a trusted commercial advisor and role model within the procurement team.
- Support the delivery of strategic team objectives, including automation, AI adoption and process improvements.
- Coach and support colleagues by sharing knowledge, expertise and best practice.
- Influence stakeholders to drive positive commercial and operational outcomes.
- Promote a culture of collaboration, accountability and continuous improvement.
- Champion high standards of governance, compliance and customer service.
- Tech & AI: Helping your team understand when to use AI, when to rely on human judgment, and how to combine both.
- Tech & AI Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work.
- Tech & AI Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs.
- Tech & AI Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion
π‘ Personal Attributes
- Strong relationship-building skills with the ability to work effectively across diverse stakeholder groups.
- Commercially minded with a passion for finding practical solutions that create value.
- Highly organised with excellent planning and attention to detail.
- Comfortable balancing commercial opportunities with risk management considerations.
- Strong influencing and negotiation skills.
- Ability to switch confidently between strategic thinking and hands-on delivery.
- Skilled at managing multiple priorities and projects simultaneously.
- Passionate about continuous improvement and process optimisation.
- Curious and innovative, with an interest in emerging technologies and AI-driven solutions.
- Results-focused and motivated by delivering measurable outcomes.
- Collaborative and supportive, with a team-oriented mindset.
- Generates detailed customer focused initiatives, in line with the Finance strategy and supports with execution.
- Listens to the customer and implements new ideas and ways of working which are designed to improve service considering both Online and Offline.
- Ensures the team priorities actions which delight the customer/team member.
- Customer Focus: Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform.
- Establishes strong relationships at all levels.
- Can manage tough/complex messages with all stakeholders.
- Role model collaboration to the team to exceed goals.
- Positive attitude towards feedback, uses this to generate initiatives to meet/exceed expectations, and shares feedback in a meaningful way.
- Effectively manages their team by playing to strengths and proactively addressing its opportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.
- Feels empowered to challenge across different career bands and roles. Supporting other team members in shaping their work to do so
- Proactively keeps up to date with market and consumer trends in their specialism and feeds this into department strategy.
- Uses data and insights to challenges the status quo to keep us ahead of the competition.
- Uses data to inform and generate new ideas and make decisions to improve on future plans.
β Desired but not Essential
- Degree qualified in Business, Finance, Social Sciences or a related discipline.
- Professional procurement qualification such as CIPS.
- Experience within a retail or large multi-site organisation.
- Experience using technology, automation or AI-enabled tools to improve business processes.
π What You'll Need
- Significant experience within procurement, strategic sourcing, supplier management or commercial contract management.
- Experience building strong relationships with a variety of business stakeholders.
- Proven experience delivering procurement projects, tenders or commercial initiatives from planning through to implementation.
- Understanding of commercial negotiation, supplier selection and contract management principles.
- Working knowledge of governance, compliance and business approval processes.
- Strong analytical skills with experience using data and reporting to support decision-making.
- Ability to balance commercial priorities with operational requirements and risk management.
- Excellent communication skills with the ability to engage both technical and non-technical stakeholders.
- Leadership experience that demonstrates the ability to influence others, drive change and support continuous improvement.
π‘ Here's what's in it for you
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
- Company pension matching and bonus
- We offer Wagestream β a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
- Unrivalled Learning and Development programmes
- Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss support
Come and be part of something special!
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