Supply Chain Planning & Settlement Manager

Responsibilities

Settlement & Accounts Payable Operations

• Own the end-to-end settlement lifecycle with external suppliers, ensuring on-time and accurate payments in compliance with contractual terms;
• Review and resolve complex invoice inquiries, payment discrepancies, and escalations from suppliers via ticketing systems, email, or calls;
• Conduct root-cause analysis on recurring settlement defects and drive corrective actions to prevent recurrence;
• Maintain and report key operational metrics (e.g., invoice adoption rate, dispute resolution time, payment accuracy) to stakeholders on a weekly and monthly basis;

Supply Chain Planning Support

• Support inbound, inventory, and outbound planning cycles by validating data inputs and tracking execution against plan;
• Monitor planning accuracy metrics and flag deviations to senior planners and cross-functional partners;
• Contribute to forecasting quality improvement initiatives by identifying data anomalies and process gaps that impact planning reliability;

Data Analysis & Process Improvement

• Extract, aggregate, and analyze data from multiple sources using Excel and SQL to produce accurate reports and actionable insights;
• Identify opportunities to streamline settlement and planning processes through automation and standardization;
• Build and maintain dashboards and reporting tools to support operational visibility and decision-making;
• Document standard operating procedures (SOPs) for settlement and planning workflows;

Stakeholder Collaboration

• Partner with vendor managers, finance teams, and operations stakeholders to resolve supply chain bottlenecks and settlement issues;
• Communicate findings, recommendations, and risks clearly to cross-functional partners and leadership;

Qualifications

Basic Qualifications

• Bachelor’s degree in Supply Chain, Finance, Accounting, Business, Engineering, or a related field;
• 5+ years of experience in supply chain operations, accounts payable/settlement, finance operations, or a related analytical role;
• Experience with Accounts Payable processes and purchase-to-pay (P2P) workflows;
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, complex formulas, data validation)
• Experience with SQL for data extraction and analysis;
• Strong written and verbal communication skills in English, with the ability to engage stakeholders at various levels;

Preferred Qualifications

• Experience with reporting and data visualization tools (QuickSight, Tableau, Power BI, or similar);
• Knowledge of supply chain planning concepts (forecasting, demand management, inventory optimization);
• Experience driving process improvements with measurable results;
• Familiarity with Lean Six Sigma or continuous improvement methodologies;
• Experience in a fast-paced, high-volume operational environment with ambiguous requirements.