Senior IT Business Partner – B2B & Supply Chain Systems

Mackenzie Jones

Senior IT Business Partner - B2B & Supply Chain Systems

Circa £85k + £8.4k Car Allowance + 24% Bonus + Benefits

📍 Hybrid - West London - 3 Days Onsite

Must be Eligible to work in the UK - Cannot Provide Sponsorship

A leading FMCG organisation is seeking a Senior IT Business Partner to lead and evolve its Business-to-Business (B2B) Technology landscape across Commercial & Supply Chain operations. This is a strategic leadership role responsible for aligning Technology capabilities with business growth, operational efficiency & digital transformation across the order-to-delivery value chain.

The Role

  • Will act as the Senior IT Business Partner to Commercial & Supply Chain functions, ensuring systems, integrations, and processes support business performance and future growth.
  • Ownership of the B2B Applications landscape & integrations.
  • Leading cross-functional planning and strategic stakeholder engagement.
  • Managing vendors and coordinating with international IT teams.
  • Leading a team of IT Business Partners & Analysts.
  • Driving digital transformation, automation & process improvement.

Technology & Functional Landscape

  • Support & optimise systems across B2B operations.
  • SAP S4/HANA - focus on integration to UK & Ireland 3rd Party Logistic provider Warehouse & Transportation systems.
  • Master Data Management - through Informatica & SAP MDM.
  • Local responsibility for B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market.
  • Local responsibility for - Automation solutions - Winshuttle.

Key Responsibilities

Strategic Partnership & Demand Leadership

  • Shape and govern the IT demand pipeline aligned to business priorities
  • Lead prioritisation and investment planning
  • Facilitate governance forums with senior stakeholders

Stakeholder Engagement & Business Alignment

  • Act as senior IT representative to Commercial, Supply Chain & Finance teams
  • Translate business strategy into capability roadmaps and investment cases
  • Lead workshops to identify improvement and innovation opportunities

Team Leadership & Capability Development

  • Lead, coach and develop a team of IT Business Partners & Analysts.
  • Establish clear objectives and performance standards.
  • Foster collaboration, accountability and continuous improvement.

Solution Ownership & Process Excellence

  • Own the end-to-end B2B applications landscape.
  • Drive integration, automation and process simplification.
  • Lead business cases and transformation initiatives.

Architecture & Innovation

  • Develop capability roadmaps aligned with Enterprise Architecture.
  • Identify opportunities leveraging AI, automation & advanced analytics.
  • Ensure scalability for future growth.

Experience Required

  • Senior IT Business Partner or business systems leadership experience.
  • Ideally have FMCG, Consumer Goods, Retail or Supply Chain sector experience.
  • SAP S4/HANA - focus on integration with 3rd Party Logistic providers - Warehouse & Transportation systems.
  • EDI - automation & process optimisation initiatives.
  • Master Data Management - through Informatica & SAP MDM.
  • B2B operations - supporting & optimising systems.
  • B2B SaaS solutions - Ecosio EDI, Product Specification & Go-to Market.
  • Automation solutions - Winshuttle.
  • Proven leadership of cross-functional transformation programmes.
  • Strong commercial awareness & stakeholder engagement skills.
  • Strategic mindset & emotional intelligence.
  • Collaborative, people-focused approach.

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