Supply Chain & Sales Administrator

Supply Chain & Sales Administrator

Location: Swavesey, Cambridgeshire (Hybrid working)

Salary: £30,000–£35,000

Type: Full-time, Permanent

A growing technology and manufacturing business is seeking a Supply Chain & Sales Administrator to provide operational and administrative support across supply chain, production planning, and sales functions. This is a varied, hands-on role ensuring efficient order processing, accurate documentation, and smooth coordination between internal teams, suppliers, and customers.

The Role

Reporting to the Supply Chain & Production Planning Manager, you will support shipping, purchasing, stock control, and sales order administration while acting as a key point of contact for customer and supplier queries. The position requires strong organisation, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Supply Chain

• Prepare shipping documentation, invoices, and export paperwork
• Pick, pack, and dispatch products; liaise with couriers via online portals
• Raise purchase orders and related supply chain documentation
• Organise supplier quotes and monitor order status and delivery schedules
• Issue production paperwork, kitting documentation, and manage returns/shortages
• Support stocktaking, cycle counts, reconciliation, and reporting
• Provide cover for the Supply Chain Manager when required

Sales & General Administration

• Enter sales orders onto the ERP system and issue acknowledgements
• Advise customers on availability and shipping dates
• Process RMAs, credit notes, and loan stock administration
• Maintain sales order tracking and customer documentation
• Support weekly sales reporting and audit documentation
• Assist with customs clearance and courier invoice checks
• Act as a point of contact for customer order and delivery queries
• Handle incoming calls and general administrative support as required

Requirements

• Previous experience in an administrative role (supply chain, sales, or operations preferred)
• Experience with international shipping documentation
• Strong organisational skills and high attention to detail
• Competent in Microsoft Office (Excel, Word, Outlook)
• Ability to learn ERP/order processing systems
• Good written and verbal communication skills
• Comfortable working independently and as part of a team
• Ability to lift boxes up to 20kg
• Experience working within ISO 9001 environments advantageous

What’s on Offer

• £30k–£35k salary
• Hybrid working in Swavesey
• Varied role across supply chain and sales functions
• Supportive, growing organisation
• Opportunity to broaden operational and commercial experience