About the role

You will be working as part of the PwC Operate business which comprises over 3,000 people across the UK, South Africa and India and alongside colleagues from our other lines of service including Consulting, Assurance and Deals to support our Clients in purchasing everything from IT to energy and from groceries to aircraft. We deliver our client work from a range of locations, providing them with cost-effective delivery, access to subject matter expertise and operational excellence. Our Clients include everyone from household names to new start up businesses, government departments, industrial giants, technology leaders and global financial services firms so you can be sure of variety and plenty of opportunities to learn and contribute.

What your days will look like

The services provided by the SC&O team can be summarized as follows:

Procurement: Supporting Clients in the delivery of procurement activities including market analysis and engagement, requirements identification and management of the procurement process from initiation to contract award.
Contract and Supplier Management: Managing contracts on behalf of Clients, driving to improve strategic supplier relationships, 3rd party supplier risk assessment, delivering and optimizing commercial assurance and undertaking detailed analysis of existing contract structures to identify improvement opportunities and current compliance. In addition, a separate team within Operate support the overall P2P process.
Category Management: Design of category strategies, category plans and the delivery of effective category management to drive market engagement and overall value to the Client organisation.
Supply Chain Management: Management of existing supply chains (internal and 3rd party) and analysis to identify improvement opportunities.

In addition to the above we have a range of supporting services including spend analysis, procurement maturity assessment, fraud analytics, cost modelling, business case development, fraud analytics, commercial governance and assurance and many more.

The Manager role in the team is required to lead on Client delivery often across multiple engagements, is responsible for stakeholder engagement across PwC and the Client organisations, will plan and manage resourcing, is responsible for effective risk management and is accountable for the delivery of agreed revenues and margin for specific engagements. In addition, Managers in the team are also responsible for driving business development for a specific market sector alongside colleagues from the firm’s other Lines of Service and for mentoring a number of coachees in respect of their own career development.

This role is for you if

You will have 3 years or more of procurement or supply chain experience and will be looking for an opportunity to further develop your skills and experience. Following recent wins, we are specifically looking for individuals with significant experience in procurement and contract management of IT related goods and services. We undertake a significant amount of work in the Public Sector so knowledge of the previous EU regulations and the impact of the Procurement Act 2023 as well as clearance at SC is highly desirable. However, the most important thing to us is your approach and what we are looking for is:

Commitment to Excellence: Our Clients expect the best and you need to be confident in delivering that every day and in situations where change and continuing improvement are the ‘norm’.
Ability to build relationships – our work is all about working closely with our Clients to understand their challenges and help to solve them. You need to be able to build trust and confidence quickly and be comfortable about having difficult conversations e.g. about current Client performance.
Analytical Mindset – much of our work is incredibly complex and involves large amounts of data. You need to be able to see the ‘big picture’ and form valid views based on the analysis you carry out.
Act with Integrity – we work with highly confidential, commercial and other sensitive information. Our Clients need to know that whatever they share with us (data, conversations, business cases) is safe but, beyond this, we need you to always do what is ‘right’ for our Clients. PwC’s stated mission is ‘To build trust in society and solve important problems’ and you will be expected to always work in alignment with this.
Team Player – you will always be part of a team both within Operate and on specific projects so you need to manage your contribution effectively delivering work on time, in budget and in step with what the rest of the team are doing at all times.

Location

You will be based in our Belfast, Cardiff or Birmingham offices with some opportunity for home working. We have a wide variety of clients and projects in other locations within the UK and beyond so travel and spending time away from home is likely to be required to support delivery particularly during the inaugural phases of key engagements.

What you’ll receive from us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Service Delivery, Supply Chain and Operations - Manager

Job Type