Supply Chain Coordinator - 2 year contract

Supply Chain Executive (Hybrid, 3 days office, 2 days WFH)

Location: Aldershot area (No sponsorship is offered)

About the Role

We are looking for an organised and detail-oriented Supply Chain Executive to join our clients aerospace team for a full-time 2 year contract..This position supports the end-to-end management of customer orders for a range of sensor and electronics products, working with OEM customers across Europe and other global markets. You'll be part of a small, collaborative team responsible for ensuring orders are processed accurately, shipments are coordinated efficiently, and customers receive excellent service throughout the order lifecycle.

This is a varied role that would suit someone with experience in supply chain, order processing or logistics coordination.

Experience using SAP would be highly advantageous.

Key Responsibilities

Order Management and Supply Chain

Create and process customer sales orders.

Issue delivery notes, proforma invoices, and final invoices.

Maintain and update customer order books.

Raise purchase orders with manufacturing sites.

Provide customers with calibration and test documentation.

Ensure accurate sales realisation and shipment processing.

Logistics & Shipping Coordination

Arrange and coordinate domestic and international shipments.

Liaise with manufacturing facilities regarding deliveries.

Create Advance Shipping Notices (ASNs).

Prepare shipping and export documentation.

Help minimise logistics costs through shipment consolidation where possible.

Customer Service

Provide support to customers via email, telephone, and Microsoft Teams.

Respond to customer queries and resolve invoice-related issues.

Build strong working relationships with customers and internal stakeholders.

Issue Resolution

Raise Customer Discrepancy Reports (CDRs).

Manage Return Material Authorisations (RMAs).

Support the resolution of supply chain and order-related issues.

Administration

Assist with updating procedures and work instructions.

Support general departmental administration activities.

Contribute to process improvements and team initiatives.

What We're Looking For Essential

Previous experience in a supply chain, logistics or order management role.

Strong written and verbal English communication skills.

Excellent organisation and time management skills.

Ability to manage multiple priorities and work to deadlines.

High level of accuracy and attention to detail.

Ability to work independently as well as part of a small team.

Desirable

Experience using SAP.

Experience within manufacturing, aerospace, engineering, electronics, or industrial sectors desirable.

Key Performance Measures

Success in this role will be measured through

High levels of customer satisfaction.

Accurate and timely order processing.

On-time invoice and shipping documentation completion.

Strong data accuracy and integrity.

Compliance with company processes and procedures.

Effective teamwork and collaboration.

Ideal Background

This role would suit candidates with experience as:

Supply Chain Coordinator

Customer Service Executive

Sales Order Processor

Logistics Coordinator

Supply Chain Administrator

Operations Coordinator

Export Administrator

Customer Operations Executive