Supply Chain Coordinator - MANDARIN

Our client based in West Drayton is seeking a Mandarin Speaking Supply Chain Coordinator to join their team

Overall Job Purpose

• · Support the business with project management from the production phase through to shipment for key accounts · Responsible for end-to-end supply chain management of Manufactured Products from source to shelf, ensuring quality products reach customers satisfactorily. · Support Production Coordinator and Sales team in Sales support & Supply Chain and other Ad Hoc Work related to Supply Chain and Procurement
• · Maintain good customer/merchandiser relationships
• · Maintain Quality and Compliance of, and Information on Manufactured Products and product integrity
• · Maintain and Update Product Costing Models
• · Maintain Good Supplier Relationships · Support Production team and department with major Supplier Relationships
• · Maintain Optimal Stock Levels

Key Responsibilities

• · Ensure the smooth running of the inbound supply chain, specifically fulfilment of inbound orders on time, cost and quality requirements.
• · Maintain and refine demand planning to ensure optimal stock holding of all stock to enable order fulfilment while minimising stock holding costs.
• · Maintain and Improve Relationships with, Performance of and Cost of Freight Forwarders
• · Responsible for overseeing Customs Declarations of Imported Goods, and other relevant items
• · Assist in design and monitoring of various KPI's, e.g. procurement accuracy, Stock and demand Accuracy etc.
• · Maintain regular remote and face to face contact with 3PL Warehouse, with a view to significant performance improvement across all areas of warehousing activity
• · Maintain regular remote and face to face contact with Distribution suppliers, with a view to improving performance and reducing costs
• · Manage end-to end logistics of manufactured products
• · Monitor and improve performance of logistics providers · Maintain quality and compliance of information on manufactured products · Maintain sufficient stock levels throughout the year, and update and manage stock levels
• · Product stock reports and various other reporting tools to help the smooth running of the business. · Support Production Coordinators and NAMs/SNAMs in day to day project management, maintaining key project documents to help the smooth running of key accounts · Support NAMs/SNAMs in customer/merchandiser meetings (via teams) and assist in detailed information about product ranges for key accounts · Support Head of Department in building on relationships with smaller Goods Suppliers, with a view to improving performance, reducing cost, and keeping up to date with new developments
• · Resolve disputes with suppliers or back-end facing customer support, and other problems, as they arise · Support Head of Department in all areas and levels of Supply Chain and Sales support activity, e.g. New Product Development, Development of Supply Chain Network, Performance & Contract Monitoring, Resolving Major Issues, Cost & Contract Negotiations, etc.
• · Maintain and update all relevant data and information on Manufactured Goods, in formats which are communicable, easy to access and easy to maintain
• · Build, Refine, Maintain and Update costing models on Manufactured Goods to support pricing, customer quotes and maintenance of company margins
• · Use costing models and external research to develop and maintain effective pricing strategies and communications to internal and external stakeholders in collaboration with SMT
• · Work effectively and build relationships across the wider business to ensure smooth running of the supply chain and business operations.
• · Operate as a Subject Matter Expert in Logistics, 3PL Warehouse Management, Costing and Pricing
• · Own & maintain key stakeholder relationships at varying levels

The role responsibilities will be subject to change as required to completed tasks required by the business.

Key Internal Contacts

• · Build strong relationships with stakeholders across Sales (NAMs/SNAMs), Supply Chain, Customer Services, Marketing, Sales and Finance
• · Act as effective support for Head of Department

Key External Contacts

· Work with buyers for Key retail accounts, to develop and support NAMs/SNAMs in establishing, building and maintaining effective processes & KPIs for the smooth running of accounts. · Work with key Suppliers to ensure on time delivery of good quality products