About Streamba

Global supply chain is one of the hottest markets in technology – and Streamba has the world’s most advanced SaaS platform for managing it. We are busy deploying our cloud-native platform on assets around the world and supercharging our tech with machine learning and generative AI functionality. Streamba is a very exciting place to be at.

We are looking for experienced Supply Chain experts, preferably from oil & gas or a similar heavy industry background, who have a strong interest in technology. The role requires excellent communication and project planning skills, as you will need to help our customers frame and prioritise their needs, to ensure they get immediate value from deploying our VOR platform.

What You Will Be Doing

As a Supply Chain Domain Expert, you will play a critical role in managing our product roadmap.

Key Responsibilities

Technical Expertise: Customers will recognise your heavy industry supply chain domain experience, and you will be able to hear customer “wants” and identify the underlying customer needs – translating those into actionable product development objectives.
Project Framing: Lead framing sessions with new customers, helping prioritise the deployment process to deliver value as quickly as possible.
Customer Advocacy: Work closely with customers to understand their needs and challenges, advocating for their requirements within our product development team.
Proactive Support: Anticipate customer needs by monitoring usage patterns and proactively suggesting improvements or additional features.
Collaborative Problem-Solving: Collaborate with our engineering and product teams to address complex technical issues, ensuring a quick resolution and continuous improvement of our offerings.
Documentation & Training: Develop and maintain comprehensive documentation and training materials to support our customers’ success.

Helpful Skills And Experience

Technical Background: years of experience in heavy industry supply chain management, with deep expertise in utilizing advanced software platforms such as SAP, Oracle SCM, JDA/Blue Yonder, and Infor.
Problem-Solving Skills: Strong analytical and problem-solving abilities, with a knack for troubleshooting complex technical issues.
Communication: The candidate must possess exceptional communication skills, including the ability to effectively elucidate and extract key insights from customer conversations to inform product decisions.
Customer-Centric: Passionate about delivering exceptional customer experiences and building long-lasting relationships.
Team Player: Collaborative mindset with the ability to work effectively across departments and with diverse teams.

Why join us?

Impactful Work: Contribute to a fast-growing company that is delivering value to customers around the world.
Growth Opportunities: We’re committed to your professional development and offer opportunities for career progression and skill enhancement.
Inclusive Culture: Be part of a diverse, supportive, and innovative team that values your unique contributions.
Competitive Compensation: We offer a competitive salary, comprehensive benefits, and a flexible work environment.

Perks & Benefits

25 days annual leave plus 11 bank holidays.
Salary sacrifice pension scheme with 8% company contribution.
Employee Assistance Program (EAP).
Performance bonuses
Remote/hybrid working – office space in Glasgow & hot-desking in Edinburgh. No minimum requirement for office working.
Opportunities to visit customers around the world (from the USA to Australia and beyond).
Flexible working for family needs, working abroad etc

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Supply Chain Domain Expert – Product Manager