Senior Retail Operations Manager – FMCG / Grocery Retail Supply Chain

📍 London HQ – Hybrid (2-3 days in office)

💰 £60,000–£75,000 + strong benefits

I’m working with a fast-growing certified B Corp that’s redefining standards within its category — a business known for its bold approach, exceptional growth, and mission-driven values. Having recently launched nationally with leading grocery retailers and expanding rapidly across Europe, they’re now looking for a Senior Retail Operations Manager to help scale their retail operations and support the next phase of growth.

This newly created role will report to the Head of Supply Chain and will focus on shaping the business’s retail operations strategy — leading key projects such as ERP implementation, 3PL integration, and international expansion initiatives.

Why this role stands out

🚀 High-growth environment – join a scaling B Corp making waves in a fast-evolving category.

🧩 Strategic impact – drive operational transformation through new systems, processes, and partnerships.

🌍 Career-defining opportunity – shape how retail operations evolve as the business scales internationally.

💡 Purpose-led culture – join a values-driven team that moves quickly, challenges convention, and celebrates creativity.

The opportunity

Lead and develop the retail operations function, supporting the shift from DTC to major retail channels.
Oversee ERP implementation and 3PL transition projects.
Collaborate across Supply Chain, Finance, and Commercial to deliver retail excellence.
Partner with key retail customers on forecasting, replenishment, and performance improvement.
Mentor and develop the growing team as it expands.

What they’re looking for

✅ FMCG or retail operations experience (grocery or consumer goods background ideal)

✅ Proven track record leading ERP or logistics integration projects

✅ Strong understanding of retail supply chain operations

✅ Excellent stakeholder and project management skills

✅ Hands-on, proactive operator who thrives in fast-moving, entrepreneurial settings

Senior Retail Operations Manager - Grocery Supply Chain

Job Type