Transport Logistics Manager

Purpose of the role

Develop and lead the Upstream Logistics operation to deliver on its strategy and targets for service, capacity, cost, compliance and sustainability.

Responsibilities

Supply Chain strategy

• Work with the Head of Supply Chain Operations to help define and implement the Phoebe Philo supply chain strategy, focusing on Upstream Logistics
• Continuously research and stay abreast of developments in the field of Upstream Logistics

Inbound logistics

• Manage shipments of samples (raw materials and product development), raw materials shipments and finished goods shipments
• Organise and follow all in-bound shipments by air, sea and road freight to ensure goods are promptly dispatched and tracked through to delivery into the DC
• Create quotations for import/export, consolidating shipments where possible to achieve best price and service
• Estimate DC throughput and follow-up on any booking-in discrepancies with DC and supplier
• Check supplier documentation is correct for each shipment, including pre-advice for DCs
• Resolve issues during the shipping period, communicating any delays to the relevant departments
• Track KPIs for quality, efficiency, sustainability and compliance
• Identify issues and opportunities, and take actions to improve performance
• Maintain awareness of customs compliance updates and regulations to facilitate logistics

Quality control

• Ensure that inbound QC processes are carried out correctly upon arrival of finished goods shipments at Alpi to the specification of Phoebe Philo’s QC teams
• Work with the QC teams to resolve any issues
• Track KPIs for accuracy and efficiency of the QC process
• Identify issues and opportunities, and take actions to improve performance

Storage

• Manage putaway and storage of stock at Alpi
• Develop and update the operating procedures for putaway and storage, and ensure that these are implemented at Alpi
• Develop, update and deliver training on how to correctly carry out the operating procedures
• Work with the Alpi on-site coordinator to ensure that procedures are being followed every day
• Regularly visit the Alpi warehouse to help ensure that this quality control is working and to engage with the Alpi teams to develop relationship with them, guide and motivate them
• Track KPIs for quality, efficiency, sustainability and compliance
• Identify issues and opportunities, and take actions to improve performance

Inventory management

• Support channel and product teams on process of collating production orders
• Support Collections, Digital, Private Client and Wholesale on actioning allocation and re-allocation of stock across channels, in order to maximise availability and sell-through
• Ensure master data is regularly and accurately maintained to support business processes
• Ensure accuracy of inventory and cost data for financial reporting

Compliance and sustainability

• Continuously research and stay abreast of relevant developments in legislation
• Help collect data on sustainability for the company’s overall sustainability reporting
• Identify issues and opportunities for continuous improvement in the compliance and sustainability

Planning and budgeting

• Work with Head of Supply Chain Operations to agree annual activity plans and budgets for Upstream Logistics
• Manage spend to budget with help of Head of Supply Chain Operations and monthly updates from Finance

Qualifications, Skills, Experience Required

• Extensive experience in upstream logistics within the (luxury) fashion industry
• Experience with relevant systems, as well as MS Office
• Experience in managing 3PL logistics operations
• Strong commercial acumen
• Experience in building, developing and managing teams
• Excellence in working under pressure and delivering on multiple priorities
• Strong initiative taking, ownership and follow-through
• Strong communication skills and ability to work across internal and external stakeholders
• Passionate about work with a ‘can-do’ attitude