Supply Chain Manager – Customer Demand Focus

Location: Peterborough

Salary: £50 000 - £55 000 + Benefits

Industry: FMCG Manufacturing

Our client, a leading UK manufacturer whose trusted FMCG products can be found in virtually every home across the country, is seeking a dynamic Supply Chain Manager with a sharp focus on customer demand and service excellence.

As a key player in the Supply Chain team, you’ll be the bridge between customers, commercial teams, and operations—ensuring product availability, improving forecast accuracy, and driving a best-in-class service experience.

Key Responsibilities

Own and manage the end-to-end customer demand planning process.
Build strong relationships with major retail customers, understanding their patterns, constraints, and promotional activity.
Lead S&OP processes, ensuring accurate forecasting aligned with business targets.
Monitor service levels, identify risks, and implement proactive mitigation plans.
Drive continuous improvement initiatives across stock management, planning systems, and customer collaboration.
Work closely with Production, Logistics, and Commercial teams to optimise supply flow and maximise efficiency.

About You

Experienced in Supply Chain or Demand Planning within FMCG or a similarly fast-paced environment.
Demonstrated ability to collaborate with major retail customers.
Skilled in forecasting, data analysis, and translating insight into action.
Strong communicator who thrives on cross-functional interaction.
Passionate about delivering high service levels and improving supply chain performance.

Why Join?

This is an opportunity to influence the supply chain of one of the UK’s most recognised household brands. You’ll join a high-performing team where ideas are encouraged, development is supported, and your impact is visible.

If you’re a supply chain professional with a customer-first mindset and a drive to deliver excellence, we’d love to hear from you.

Apply today to take the next step in your FMCG career

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Supply Chain Manager